Category Archives: Business Savvy

What we know vs. what we do

I was feeling yucky for a lot of October. First, I had a cold, then I was tired all the time, and then I progressed to the full-on blahs and mehs…and I had no idea why. There was no clear reason for my feelings and I’m a gal who likes reasons. Then I realized: I […]

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Praise & criticism: Why they’re not really about you

The other day, I received the following note: “I love these! Everyone is looking good, and the kids are so animated. Once again, LOVE these! Thanks for thinking of taking them that day.” Sounds good, right? What do you think it was in response to? Maybe the following family portraits? Nope, the note was in response […]

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Boundaries: No one will enforce them for you

Part of being a small business owner is deciding what you will and won’t accept. Of course you want to please your customers, but you also have to define and defend your boundaries. I was talking to a client recently — we’ll call her Lily — who is fed up with unpredictable revenue and is considering […]

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Art without sales is practice [Guest post]

Editor’s note: Please welcome our newest guest blogger, John Rorer. John brings a wide variety of professional knowledge and experience to the table. He will be periodically blogging on topics including accounting, bookkeeping and sales. If you have questions related to these topics, please let me know in the comments below. Cheers! There’s an old […]

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How to deal with dissatisfied clients

It happens to everyone. If it hasn’t yet happened to you, prepare yourself. There will come a time when one of your clients is dissatisfied. It may have just been a bad day, you may have truly screwed up, or your clients might not be the right fit for you… Whatever the reason, now you […]

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